Who is eligible for the WinBack Offer?
The following group of customers are eligible:
- Customers who have not performed ANY revenue generating activity on the network for 15 days and above and have spent more than 60 days on the MTN network are targeted for the WinBack Recharge Offer.
- Customers who have done a revenue generating activity within the last 15 days, but have not used data for 60 days and above and have spent more than 60 days on the MTN network are targeted for the WinBack Data Offer.
What benefits will I enjoy from the WinBack Offer?
If you recharge between N50 to N1500 using code *161*<PIN>#, you will get the face value of the recharge as data and 6 times the face value as voice.
For example, if you load a N200 physical recharge pin using *161*PIN#, you would get N1200 to call all local networks and 200MB data.
I’m not an eligible customer, can I still enjoy the WinBack Recharge Offer if I recharge with *161*Pin#?
No, if you are not an eligible customer, you will not receive the WinBack Recharge Offer even when you dial *161*PIN# but you will still get the face value of your recharge.
Will I be notified when I recharge via *555*PIN#?
When eligible WinBack Offer customers recharge via *555*PIN#, customer will receive the below message notification:
“Yello! Get 6 times value for the next 90days! Dial *161*pin# when recharging from N50 to N1,500. Recharge N100 and get N600 for calls plus 100MB data”
What type of recharge is permitted?
Only Logical and Physical cards from N50 – N1500 can be used to enjoy the offer.
If I recharge with more than N1500 or less than N50, will I receive the WinBack Recharge Offer?
If you recharge with more than N1500 or less than N50, you will not get the WinBack Recharge Offer. You must recharge from N50 – N1000 to receive the WinBack Recharge Offer.
I just recharged using *161*PIN#. How do I check my account balance?
When you recharge using *161*PIN#, you can check your account balance by dialing *151#.
For how long can I enjoy the WinBack Recharge Offer?
When you recharge with N100 and below, the WinBack Recharge Offer is valid for 14 days but a recharge over N100 is valid for 30 days.
| Recharge Amount | Data Value | Airtime | Voice Depletion Rate | Validity |
| N50 | 50MB | N300 | N45/MIN | 14 Days |
| N75 | 75MB | N450 | N45/MIN | 14 Days |
| N100 | 100MB | N600 | N45/MIN | 14 Days |
| N200 | 200MB | N1200 | N45/MIN | 30 Days |
| N400 | 400MB | N2400 | N45/MIN | 30 Days |
| N500 | 500MB | N3000 | N45/MIN | 30 Days |
| N750 | 750MB | N4500 | N45/MIN | 30 Days |
| N1000 | 1000MB | N6000 | N45/MIN | 30 Days |
| N1500 | 1500MB | N9000 | N45/MIN | 30 Days |
Will I be able to make international calls with the WinBack Recharge Voice Bonus?
No, the WinBack Recharge Voice Bonus is only for national calls.
What is the SMS charge rate from the WinBack Recharge bonus?
SMS charge is N4.10/SMS
Will I be able to Roam with the WinBack Recharge Bonus or the WinBack Data Bonus?
No, you will not be able to Roam with the WinBack Recharge Bonus or with the WinBack Data Bonus.
Will I be able to buy Value-Added-Service subscriptions with the WinBack Recharge Voice Bonus?
No, the WinBack Recharge Voice Bonus cannot be used for Value-Added-Service subscriptions.
Will I be able to use SHARE and SELL with the WinBack Recharge Voice Bonus?
No, you will not be able use SHARE and SELL from the WinBack Recharge Voice Bonus.
What are the benefits of the WinBack Data Offer?
If you are eligible for the WinBack Data Offer, you can buy the discounted data bundles by dialling *131*65# or sending an SMS to 131 with any of the WBD bundles below:
| SMS to 131 | Data Plan |
| WBD1 | 3- Days |
| WBD2 | Weekly |
| WBD3 | Bi-Weekly |
| WBD4 | Monthly |
SUMMARY OF THE WINBACK DATA BUNDLE
| SMS to 131 | Data Plan | Cost | Grace Period | Validity |
| WBD1 | 3- Days | N100 | 1 Day | 3 Days |
| WBD2 | Weekly | N200 | 3 Days | 7 Days |
| WBD3 | Bi-Weekly | N500 | 3 Days | 14 Days |
| WBD4 | Monthly | N1000 | 7 Days | 30 Days |
Will I be able to use the Data Gifting feature with the WinBack Recharge Data Bonus?
No, you will not be able to use the Data Gifting feature with the WinBack Recharge Data Bonus.
Will the WinBack Recharge Data Bonus carry over any unused data and does it have a grace period?
No, the WinBack Recharge Data is a bonus so it will not carry over nor will it have grace period.
Between the WinBack Recharge Data Bonus and the WinBack Special Data Bundle, which depletes first?
The WinBack Recharge Data Bonus will deplete first because it is a data bonus.
Will I be able to gift data from the WinBack Special Data Bundle?
No, you will not be able to gift data from the WinBack Data Bundle.
