Are you been stranded in a location and can not use any other network except Airtel. Here below is the way to do SIM registration yourself.
KYC self-help platform (SMS & USSD based) helps customers find the nearest KYC registration location to them. This is to create ease of access to information on nearest KYC registration locations.
Service is available via
- · USSD Menu: Dial *386# for new activations.
- · SMS: Send HELP to 38600 for already exiting customers.
Customers that want to register their lines can access the nearest Airtel touch-point for assistance as regards Airtel product and services, and get a list of outlets nearest to them using the USSD or the SMS platform.
KYC self-help platform is available to all customers (New and Existing).
- What does “AREA” mean?
- This is the closest popular point to customer location e.g. Send ‘Help’ to 38600 and response he gets should read-Send “STATE” “AREA” to 38600 e.g. Lagos Ikeja to 38600, Kano sabon gari to 38600, Abia ariria to 38600.